Terms and Conditions
General
Please read and understand the terms and conditions of the EasyMarriage platform, which governs the nature of the relationship between the services provided by EasyMarriage and its users, who are the subscribers for the purpose of finding their partner and get married.
The Provided Service by EasyMarriage
The service provided by the platform EasyMarriage is an online information service that facilitates communication between members who are seeking marriage. The service is not a matchmaking or a mail-order dating service, nor is it a service that does not aim for marriage. Platform EasyMarriage is not obligated to mediate for any other member or members to get married, and it does not guarantee marriage upon subscription. The fees paid on the platform are in exchange for the services provided by EasyMarriage, and the platform’s management has the right to exchange information between members for the success of the services provided by the Platform EasyMarriage.
Confidentiality and Privacy
The management of EasyMarriage preserves the confidentiality of all personal information [except for what is intended for publication or transmission] provided by members, and takes all possible and easy steps to maintain confidentiality. However, the platform of EasyMarriage may disclose such information if required by law.
Accuracy of User Information
The user acknowledges, guarantees, and undertakes that the information and pictures provided to Platform EasyMarriage and its owning company are accurate in all respects and do not violate this agreement or harm any person in any way. The user also agrees not to send pictures of any other person, naked pictures, or any other pictures unrelated to the subject matter, or cartoon or illustrative drawings (even if it belongs to them), and to be truthful and accurate in the information provided, whether written, audible, or visual. EasyMarriage considers the information provided by the user to be correct and accurate, even if the information provided during registration is on behalf of their family, friends, or relatives. Platform EasyMarriage is not obliged to verify the accuracy or validity of the information provided by the user.
User Eligibility
The user acknowledges that they have the right, authority, and legal capacity to register on EasyMarriage and that they are not prohibited by any applicable law from entering into contracts and agreements. The user is also prohibited from requesting membership if they have been convicted of a serious crime or felony or if they are required by any government agency as a perpetrator of sexual crimes. The EasyMarriage platform management does not conduct any investigations or verification of the information provided or carry out any criminal background checks on its users. The EasyMarriage management reserves the right to conduct investigations and inquiries on all members to ensure that they do not violate any terms and conditions. If the user provides false or inaccurate information, the EasyMarriage management has the right to investigate them. The EasyMarriage management also reserves the right to refuse or terminate the user’s membership if they violate any conditions or if their lies or fraud are proven.
The Online Behavior
The user is responsible for the content and information (including the profile and images) that they publish or send through EasyMarriage services. They are not allowed to defame or insult other members on the platform, nor are they allowed to use foul language, sexual language, or language that contains insults or defamation against other members. If these violations are committed, the EasyMarriage administration has the right to freeze or cancel the membership.
The EasyMarriage administration will not publish or transfer any content or user information to third parties, nor will it use it for advertising purposes. It will deal with it confidentially and solely for the purpose of providing EasyMarriage platform services.
If the management of EasyMarriage discovers duplicate profile files for any member, it has the right to freeze or cancel the profile and all its personal files. If inappropriate content is found, such as entering the user’s contact information, any offensive content, or the presence of a trademark or advertisement, the management of EasyMarriage has the right to modify the user’s profile or take appropriate action.
Communication Between Members
Users can communicate after registration in the platform, they can exchange information that contributes to the success of their marriage goals and not for any other purpose. Members are not allowed to communicate directly through personal contact or video calls except after coordination with the EasyMarriage management, which in turn takes the consent of both parties and coordinates between them. The EasyMarriage platform is not an agent for members and does not participate in information exchange or guarantee results. It has no obligation to monitor disputes between members if they occur.
Membership and Money-back Guarantee
Member age: The minimum registration age for Platform EasyMarriage is 18 years for both women and men.
Our Only Membership Plan: is when a user registers in the platform, it’s a registration and a subscription at the same time, this subscription includes monitored private chat services and monitored visual meeting services.
Payment of fees: This applies to our 9$ registration and subscription offer in the platform and our Marriage Contract service.
Refund: The user is not entitled to a refund of fees for services once they have been activated and they have the right to use them and benefit from Platform EasyMarriage services. If the user neglects the provided service, forgets it, or does not use it, they are not entitled to claim a refund of the paid amount.
Membership Privacy: The user’s membership in EasyMarriage for personal use only, and they are not allowed to allow others to use their membership. They are also not allowed to assign or transfer the account to another person or entity. If they violate this condition, the management of EasyMarriage removes their profile without any refund and deducts the payments without their consent, and they have the right to renew their membership again.
Membership duration:
The duration of the Registration/ Subscription is 3 months, calculated in months, not days, and is valid according to its validity.
Termination of membership: The management of the platform EasyMarriage has the right, according to its own discretion, if it sees that the user is not qualified to become a member or has done any act or misrepresentation about their eligibility, to reserve the subscription by terminating or freezing the membership without refunding any paid amount. The user has the right to terminate their membership at any time, and the management has the right to terminate the user’s membership at any time, and the user will not receive a refund of any paid amount.
Copyrights
The copyright for all content included in the EasyMarriage platform, such as texts, graphics, logos, button icons, images, audio clips, digital downloads, data classifications, and all software used, is owned by EasyMarriage and is protected under copyright laws. The compilation of all content on this website is the exclusive property of EasyMarriage and its owning company and is protected by international copyright laws.
Trademark: It is not allowed to use the trademarks and commercial names of EasyMarriage in relation to any product or service that is not affiliated with EasyMarriage, in a way that could cause confusion among customers, or harm or damage the reputation of EasyMarriage. The use of the EasyMarriage logo or any drawing or trademark that belongs to EasyMarriage is not permitted without express written permission. As for the information registered by the user in their personal file, they authorize the management of EasyMarriage to use the information on the platform to assist in the marriage procedures.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The management of EasyMarriage is not responsible for the success of the relationship between members in case of marriage through the platform if the two parties fail to have a successful marriage. Additionally, the management of EasyMarriage is not responsible for any information provided by a member to another member if the latter discovers that it is untrue or inaccurate. The management of EasyMarriage also bears no responsibility if a user incurs any damage from viruses or other internet-related issues while using the EasyMarriage website, application, email, or any other means of communication, whether the damage is direct or indirect. Furthermore, the user is responsible for the consequences of their behavior on the internet, such as writing, taking pictures, or sending messages that violate their country’s laws or general regulations, and is obligated to compensate EasyMarriage for any bad behavior committed. The platform EasyMarriage bears no responsibility for what a user writes or sends over the internet, and does not bear any responsibility or penalty as a result of misuse of the platform’s services by users or problems outside of the website’s control.
Payment Gateways
In order to provide paid services, the EasyMarriage platform has been linked to leading payment gateway service providers such as Stripe through the site’s dedicated link. Payment is made through a bank card, and the user’s bank may impose international service fees on the use of their card. These fees are controlled and collected by the bank or card issuer, not by the payment gateways of EasyMarriage platform. Users who do not have a bank card can also pay through other methods, such as payment via our PayPal account or through bank transfers from banks that the EasyMarriage management deals with. For more details on how to transfer and make traditional payments, inquiries can be made through our customer service WhatsApp number: 00971502276811.
Site and Modification Policies
The management of EasyMarriage platform has the right to make changes to the website, application, and all related services, as well as policies at any time they see fit, for the benefit of modifying terms and conditions.
User Agreement
These terms of use serve as the agreement between the user and ALFANDI LIFESTYLE COACHING CENTER company regarding your use of the EasyMarriage platform, whether through the website, or other services. By registering as a member, you enter into a contract with the company regarding the application.
The EasyMarriage platform is operated and managed by the ALFANDI LIFESTYLE COACHING CENTER company, which is registered in United Arabe Emirates. You can contact us through any of the following methods:
Email: info@alfandi.org WhatsApp: 00971502276811 Location: Dubai, United Arabe Emirates.
Violation of Membership and Subscription Terms
EasyMarriage aims to provide a safe and healthy environment for marriage, and follows clear membership policies. In case of violation of membership terms, including but not limited to:
Posting images that violate customs, traditions, or public etiquette, or images that contain contact information or accounts on social media or any external websites.
Requesting or sending any form of external communication.
Sending racist, offensive, or inappropriate phrases.
Anything that affects religions, sects, races, countries, tribes, or lineages or exposes them to harm.
Conversations with sexual or unethical connotations.
Sharing any links to external websites.
Using the account to request money or for purposes other than marriage.
Using the account to request marriage counseling.
Providing false information about the subscriber, including but not limited to nationality or age.
Arranging any meetings outside the platform without coordination and prior approval from the platform management or outside the Ru’ya Meeting service – the visual meeting service – provided by the platform management.
The platform management has the absolute and sole right to determine whether the correspondence violates any of the above terms, and the member has no right to object to its assessment.
Notice of Membership Policy and Violations:
If a non-essential violation occurs, according to the platform management’s exclusive estimation, a warning will be sent to the user about the importance of complying with the membership terms. If the violation is repeated, the service will be suspended for the member or they will be banned from the private messaging and chat system.
In special cases, and according to the platform management’s assessment, the membership can be reinstated after the member proves their seriousness by purchasing paid services on the platform. The platform management is not obliged to purchase any paid services to activate the service or messaging system, and this is subject to the platform management’s exclusive estimation based on the frequency and type of the violation. If you do not agree with the policies and membership terms, you can leave the platform or close your account.
Auditing, monitoring and ensuring compliance with the terms and conditions
EasyMarriage Platform is managed by advanced intelligent algorithms automatically and programmatically, in order to maintain the highest level of secrecy and privacy for members and users. All images and messages between members are programmatically verified using advanced technical algorithms that are continuously and periodically developed and fed with artificial intelligence systems to detect the sending of external communication accounts or contact numbers, and all external communication means using various methods. If these algorithms detect any violation, such as sending or requesting any external communication means in various forms or attempting to arrange meetings outside the platform, the messaging system will be programmatically suspended for the member. If any member objects to this suspension, they can submit an objection to the technical support team. However, this objection is considered implicit and complete agreement to the right of the technical support team to read the reason for the violation determined by the intelligent algorithms and be informed of it by the EasyMarriage platform technical support team. Based on the case study and evaluation by the technical support team, the account may be reactivated or the ban may be maintained.
Subscription Policy, Platform Usage, and Acquaintance Steps.
Registration fee on the platform is 9$ valid for 3 months.
Searching and browsing suitable members and partners profiles requires subscription.
Receiving knowledge messages by Whatsapp requires susbscription.
Payment is made online through the platform. In case online payment is not possible, please contact us at +971502276811 to assist you and suggest alternative payment methods that suit your needs.
Passing the compatibility test supports your profile and provides a comprehensive analysis of your personality.
During the Private chat stage, it is strictly forbidden to send or request any external means of communication between members, including but not limited to phone numbers, social media accounts, scheduling external meetings, and placing photos containing phone numbers or external communication methods.
If both parties desire to meet, it is exclusively done through the presence of one of our account managers via the live visual meeting service.
After the video meeting service and with the agreement of both parties, exchanging phone numbers or external communication methods is allowed through the account manager.
Violation of these terms may result in your profile being blocked from the messaging and chat system or deleted entirely, without the right to recover any paid amounts. These terms are designed to provide safe and correct marriage methods. Agreement to these terms is mandatory, and if you do not agree, you will not be allowed to use the platform. If you are a member, you can cancel your subscription from the platform.
Committing any of the above violations or any violation of the remaining membership terms in this agreement will result in the deletion and suspension of the account without any refund of any paid service fees. If you do not agree to any of the above terms, you are not allowed to register on the platform. If you are already a member, you can cancel your subscription immediately.
Account Closure and Data Deletion
Members can close their account on the EasyMarriage platform at any time, through the “My Account” section, and they are not entitled to any refunds or subscriptions upon account closure.
It is not possible to retrieve the account after closure, as all data associated with it will be deleted from the system.
The platform will not retain any of your personal data after account closure, and if you wish to return, you must register again with a new membership.
Note that the platform does not retain an archive of any member-to-member chat for more than 100 days, and messages sent more than 100 days are automatically deleted unless the member requests through the technical support team to retain them for a longer period.
Video Meeting Service and Punctuality
If both parties agree to the video call meeting service, a date for the call will be scheduled in coordination with the one of the website agents. If either party fails to attend the call at the agreed time and date, the call is considered terminated and the member is not entitled to request a new date for the call or any refunds for the service.
Illegal Use of the Platform
The platform is equipped with integrated protection and tracking systems for users. In case of any improper use of the platform, attempt to hack or illegally obtain data, or attempt to hack any part or information, the user’s account will be immediately closed without any right to claim for any previous payments. The platform retains all legal and judicial rights to pursue and claim compensation.
Acceptance of the Terms and Conditions
If a user uses the services of EasyMarriage platform, this constitutes their agreement to the terms and conditions of the EasyMarriage platform, including receiving whatsapp messages, emails and notifications from the system on their registered personal email, regardless of whether they have registered as a member or not. The user is fully responsible for ensuring regular review of the terms and conditions, and if they do not agree to the terms and conditions, they should not use the EasyMarriage platform.
Note that these terms and conditions are subject to change without prior notice or notification to users or members, and it is your responsibility to review them regularly.